International Students Enrollment and Degree Verification FAQ
Enrollment and Degree Verification FAQ
| How long does it take to process my request? | Please allow at least three to five business days from the date the request is received by the Registrar’s office. |
| What should I do if I do not know my Jag Number? |
Please contact USA One-Stop for an official request form and with any questions you may have about the process. |
| How can I access my JagMail? |
Please find more information about JagMail at https://www.southalabama.edu/services/jagnet/ |
| How may a third party request an enrollment or degree verification? |
Third parties may obtain an enrollment or degree verification from the National Student Clearinghouse. If the third party chooses to not use the National Student Clearinghouse, or is unable to find your information, then they can request a verification on your behalf. Requests must be accompanied by the student’s written consent to release education records as required by FERPA (Family Educational Rights and Privacy Act) |
| How may I change my anticipated graduation date? | The anticipated graduation date is tentative and will be updated at the time of applying for graduation. Please contact the Registrar’s office if you have further questions. |
| How can I identify non-traditional courses (online and blended)? | Please refer to the University of South Alabama Policy on Course Formats: https://www.southalabama.edu/departments/academicaffairs/resources/policies/webcoursepolicy.pdf |
| How may I obtain the verification of the percentage of online coursework in blended courses? | Email globalusaverify@southalabama.edu for an official request form and with any questions you may have about the process. |
| How may I verify information regarding course sections offered? |
The Office of the Registrar may verify information regarding course sections offered only for the current and past terms. For information regarding upcoming semester, please refer to Dynamic Schedule |
| How may I verify scheduled meeting times? | Students may obtain a current syllabus from their instructors. If information from previous terms is needed, please contact globalusaverify@southalabama.edu for assistance. |
| Can you verify how exams, quizzes, tests, and other assignments are taken in courses? | Students may obtain a current syllabus from their instructors. If information from previous terms is needed, please contact globalusaverify@southalabama.edu for assistance. |
| How may I obtain the course description? | Course Descriptions for any course are available online via the University of South Alabama online bulletin. You can visit https://bulletin.southalabama.edu/courses-az/ for both graduate and undergraduate course descriptions. |
| How may I obtain a Study Plan? | Please refer to your advisor at the University of South Alabama regarding specific requirements to complete your program of study. |
| Can you verify my academic status? |
Please order your transcript to show information regarding your academic status OR complete the Request for Enrollment & Degree Verification form and return to the Registrar's Office by mail, fax, or in person. Regarding Academic Status Policy for Undergraduates, please refer to https://bulletin.southalabama.edu/academic-policies-procedures/academic-status-policy/ |
| Can you verify how my credits would apply to a new major? |
Degree Works allows you to see how changing your current academic program (adding/deleting/changing majors, minors, etc.) will affect your degree progress (see “What-If” option) Run your degree evaluation through your secure PAWS login at https://paws.southalabama.edu Student Services & Financial Aid → Student Records → Degree Audit (Evaluation) This will automatically take you to the Worksheets screen and your degree audit. For more information please refer to https://www.southalabama.edu/departments/registrar/resources/degreeworks/05_student_whatif.pdf |
Please contact the Registrar’s office if you have more questions: records@southalabama.edu