Proctoring Services
USA is hosting proctoring services by the following companies: ProctorU, RPNow, and
Respondus. Respondus and Respondus + Monitor is the only service free for students.
Use of these proctoring services requires a reliable internet connection and a webcam.
For details of the services offered by each of these companies, please see the drop
down menus below.
PRIVACY NOTICE
These proctoring tools use video recording systems to monitor students during their
exam sessions.
If students are using a proctoring system at home or in a personal area, they are
agreeing to allow their activity and surrounding workspace area to be recorded by
video and audio and then to be analyzed by the proctoring monitor system.
OPTION 1 - ProctorU-Live ($$$)
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OPTION 2 - ProctorU Review+ ($$)
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OPTION 3 - ProctorU Record+ ($)
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OPTION 4 - RPNow Nursing ($$$)
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OPTION 5 - Respondus LockDown Browser + Monitor
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Respondus LockDown Browser and Respondus Monitor
LockDown Browser is a custom browser that locks down the testing environment in Canvas. When students use LockDown Browser to access a quiz, they are unable to print, copy, visit other websites, access other applications, or close a quiz until it is submitted for grading. Tests are created inside Canvas using the quiz tool. Students are not required to schedule an appointment.
Respondus Monitor builds upon the power of LockDown Browser, using the student's webcam to prevent cheating during non-proctored exams. To get more information about Respondus Monitor, visit their To get more information about Respondus Monitor, visit their website.
Instructors are encouraged to register for a free training webinar on LockDown Browser and Respondus Monitor.
Ticket based technical support for instructors and students.
The LockDown Browser download link and application are different for each institution. Click here to download USA's LockDown Browser, or contact your instructor to obtain the correct download URL.
Introducing Screen Recording with Respondus Monitor
How does the screen recording option in Respondus Monitor work?
- Screen recording is only available for exams that use both LockDown Browser and Respondus Monitor.
- Screen recording is supported for Windows, Mac and Chromebook. There are currently no plans to offer screen recording for iPad users.
If you have a general question about Respondus Monitor’s screen recording feature, you can reach out to the Respondus Training team at training@respondus.com and for technical questions or feedback, open a ticket with Respondus Support.
Weekly Training Webinars
Join in weekly for a comprehensive training webinar that demonstrates how to use both
LockDown Browser and Respondus Monitor.
NOTICE: ProctorU is now using the Guardian Browser for test takers and not the Firefox or Chrome extensions. You must download the ProctorU Guardian Browser in order to take exams with ProctorU. If you do not have the Guardian Browser prior to your session, you will be prompted to download the Browser.
You will also be prompted to download and run LogMeIn Rescue so that proctors can enter the exam access codes to access the exam.
NOTE: At this time, Chromebooks are NOT supported for exams proctored by ProctorU using the Guardian Browser.
ProctorU-Live+
If your course is originally marked fully online with section numbers of 80x (801, 802, etc.), and you plan to use a proctoring service for exams, then a notice of an online testing requirement must be indicated in the University Schedule of Courses for students prior to registering.
ProctorU-Live is a student pay option that requires instructors and students to create an account and download Guardian Browser.
Instructors are responsible for creating the exam in Canvas and also loading the exam details in ProctorU. Students will go to ProctorU to schedule an appointment, pay, and take their exam.
Appointment Scheduling Procedure ProctorU-Live+
ProctorU-Live requires students to schedule appointments on their website. All appointments for ProctorU live should be scheduled at least four days in advance of the test or exam. Reservations made within four days of your exam are subject to a $5 late reservation fee. Late registrations are subject to availability and same day appointments cannot be made online. To schedule an appointment with ProctorU-Live follow the procedure below:
- Navigate to: https://www.proctoru.com/portal/usa
- Click “Schedule or Take an Exam”
- If no account exists, click “New Users: Create an Account.”
- Once the account is created, or if an account already exists, log in.
- Click on the “new exam” link and select the exam, date, and time you desire.
- A confirmation email of the reservation will be sent to the email address that was provided during registration.
Student Pricing* for ProctorU-Live+
- Up to 30 minutes - $8.75
- Up to 60 minutes - $16.25
- Up to 120 minutes - $22.50
- Up to 180 minutes - $31.25
- Up to or more than 240 minutes - $40.00
Please be aware that instructors scheduling or rescheduling an exam less than 72 hours in advance will add an additional $5-$12 to the prices listed above.
*This pricing is subject to change without notice, please contact ProctorU for the latest prices.
ProctorU-Review+
In order to use Review+, instructors and students will need to download the Guardian Browser onto your appropriate operating system (Windows or Mac).
Review+ is a great solution for low- or mid-stakes quizzes and exams. This solution combines a live environment scan and launch process with our technology solutions and professional review so fewer exams need your attention. Review+ ensures that suspicious behavior is investigated by our professional review team and reported to you, once confirmed. We provide all necessary evidence of an integrity breach should you choose to take action.
Student Pricing for ProctorU-Review+
- $15.00 per exam
ProctorU-Record+
In order to use Record+, students will need to download the Guardian Browser onto your appropriate operating system (Windows or Mac).
ProctorU-Record+ requires students to create an account for first time users on their website, and download the Guardian Browser to be able to take the exam inside the LMS system. These exams are on-demand and do not require a scheduled appointment. Students open the Guardian Browser then log into the course and take the exam at the regular time.
Student Pricing for ProctorU-Record+ via Pearson MyLabs
- $6.00 per exam
RPNow Nursing
RPNow requires students to create an account for first time users. These exams are on-demand and do not require a scheduled appointment. Students will navigate to the RPNow website provided by their instructor to take the exam.
Contact RPNow:
- Student Support: 1-844-267-1015
- Faculty Support: 1-855-436-2038
Guides and Resources
ProctorU Resources
5 Steps Guide (Live+ and Review)
ProctorU Live+ Instructor Guide
ProctorU Record+ for Canvas Instructor Guide
If you need immediate assistance, please access your ProctorU Account and use our Live Chat feature OR Call 1-855-772-8678
RPNow Resources
Contact RPNow:
Student Support: 1-844-267-1015
Faculty Support: 1-855-436-2038
Test Taker University (Support and Guides)
Respondus LockDown Browser + Monitor
Respondus LockDown Browser + Monitor Guide (for Instructors)
Respondus LockDown Browser + Monitor Guide (for Students)
Respondus LockDown Browser Training Video
Respondus LockDown Browser + Monitor Resources
Respondus LockDown Browser + Monitor Support