FAQs
No, if you are currently experiencing a crisis, we encourage you to contact the appropriate community resource listed below.
If you are experiencing a life-threatening emergency or require immediate assistance, call 9-1-1
If you are experiencing a psychiatric crisis situation that is not life-threatening, call the National Suicide & Crisis Lifeline at 988, or call AltaPointe CarePointe at (251) 450-2211. The crisis team provides emergency entry into AltaPointe's treatment programs or referrals to other community resources.
Applications are typically processed within a week of completion, at which time you will be contacted to discuss whether or not you have been accepted into our waiting pool and what your fees for services will be. Our staff will attempt to contact you two times through the phone number provided on your application. If we are unable to reach you to confirm your needs, your application will be closed.
We do not accept direct referrals from medical providers. Please refer your patient to our website to apply for services. If further assistance is needed, you or your patient can call us directly at (251) 460-7149.